Clockfold Technologies is refreshing its employee handbook for the new benefits year. Corporate communications wants a human check for regulatory and plain-language risk before it goes to every employee.
Step 1 · Shown, not hands-on
Upload the handbook
Bailey Robbins · Client user
Bailey signs in to the client portal, opens Documents, and uploads the handbook draft. She picks the Content Risk module and describes the audience: all employees.
What you would see: The document appears in the Documents list with status Quoted and a per-word price. A quote notification arrives by email.
Step 2 · Shown, not hands-on
Approve the quote
Gabriella Baird · Client admin
Gabriella, who manages billing for the team, reviews the quote and completes checkout.
What you would see: The status changes from Quoted to Paid. Review work starts only after payment.
Step 3 · Shown, not hands-on
Assign a reviewer
Oliver Winslow · Review lead
Oliver opens the review queue, where paid documents wait for assignment, and assigns the handbook to Daniel, a reviewer qualified for Content Risk. Iris Wright could take it instead.
What you would see: The document leaves the queue and appears on Daniel’s assignments. The client sees the status In review.
Step 4 · Shown, not hands-on
Score the handbook
Daniel Dunwoody · Reviewer
Daniel reads the full handbook in the review workspace. For each problem passage he records a finding with a severity and a note, then scores the Content Risk dimensions: risk, bias, audience, context, and accessibility. He submits the scorecard for lead review.
What you would see: A scorecard with five dimension scores and findings tied to quoted passages, marked as submitted for lead review.
Step 5 · Shown, not hands-on
Approve the scorecard
Oliver Winslow · Review lead
Oliver checks Daniel’s findings and scores and approves the scorecard for delivery.
What you would see: The document status becomes Completed and the client is notified.
Step 6 · Shown, not hands-on
Read the scorecard
Bailey Robbins · Client user
Bailey opens the completed document and reads the Communication Risk Scorecard, then downloads it to share with HR and legal.
What you would see: The same scorecard published in the handbook showcase: overall score, dimension scores, and each finding with its note.