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Content Risk Review

Written communication can expose organizations to legal, reputational, or operational risk when language is unclear or easily misinterpreted. Expert human reviewers read your handbooks, policies, and corporate messaging and flag the wording that needs attention — each with a reason and a suggested fix.

Who it's for

HR and people teams

Employee handbooks, leave and conduct policies, and announcements that employees read as binding.

Legal and compliance

Policy language, regulatory correspondence, and disclosures where a loose phrase can create an obligation.

Corporate communications

Memos and public statements that need to land the way you intended with every audience.

Typical documents

  • Employee handbooks
  • Internal policies and codes of conduct
  • Training announcements
  • Regulatory correspondence
  • Insurance and benefits communications
  • Public statements and FAQs

What reviewers evaluate

  • Risk

    Language that could create legal, compliance, reputational, or escalation exposure.

  • Bias

    Stereotyping, exclusionary framing, and harmful assumptions about groups of people.

  • Audience

    Fit for the intended readers — and how unintended readers could interpret it.

  • Context

    Accuracy for your sector, region, culture, and employment setting.

  • Accessibility

    Barriers that make an obligation or instruction hard to understand.

  • Accuracy & suitability

    Whether the content is fit for its stated corporate, public, or handbook use.

Each dimension is scored, and every flagged excerpt comes with the reviewer's rationale.

What you receive

Content Risk scorecard

A score for each dimension, flagged excerpts with severity and rationale, and recommended revisions. Your scorecard appears in the portal when the review is complete.

Example — fictional
“Employees must be available at all hours.”

Reads as a legal obligation; clarify the on-call policy.

Why a human reviewer

Automated checkers catch spelling and banned words. They miss a policy sentence that reads as a promise, or a friendly phrase that excludes part of your workforce. Reviewers read for meaning and consequence, the way your employees and regulators will.

How it works

  1. Step 1

    Upload

    Send documents from the portal, email, a connected folder, or the API.

  2. Step 2

    Expert review

    A qualified human reviewer evaluates the document against the rubric.

  3. Step 3

    Scored deliverable

    You receive a scorecard with category scores, flagged excerpts, and recommendations.

  4. Step 4

    Secure delivery

    Download results from your workspace — encrypted, access-controlled, and audited.

See the full review process

Questions

Is this legal advice?

No. Reviewers flag communication risk and suggest clearer wording. Your counsel decides what the policy says.

How is it priced?

Per word, by module. You see the invoice before you pay. See pricing

How is my document protected?

Documents are encrypted at rest and isolated to your organization's workspace, with audit logging. Read the security overview

Can I send many documents at once?

Yes. Upload a ZIP archive from your computer and pay one invoice for the batch.

Ready to review your next policy? Request access to start, or talk to us about a larger program.